Season 1
3 episodes
45 min. per episode
Where to watch
Amazon Prime Video
Subscription
A hotelier confronts her toughest critics yet—herself—while battling chaos, ambition, and the ghosts of past failures.
Episodes
In 2019, Alex and Olga bought a coaching inn in need of a total overhaul. But what should have been a 6-month project turns into an 18-month struggle as they deal with spiralling costs, building challenges, and a global pandemic.
As a nationwide lockdown hits, Alex has to oversee progress from a distance. When finally able to visit the site again, it becomes clear how far behind they are, forcing the mother and daughter to plan for an Easter 2021 opening instead.
Alex and Olga have just a few weeks to finish the renovation, install the furnishings, and train the hotel staff. On opening day, some guests arrive too early, expecting lunch, and the fire alarm keeps sounding during dinner service.
Polizzi start her own hotel venture after ten years spent critiquing, tackling and fixing some of Britain's worst hotels.